Just Culture

What is “Just Culture”?

“A culture in which frontline operators are not punished for actions, omissions or decisions taken by them that are equal with their experience and training, but where gross negligence, willful violations and destructive acts are not tolerated.”

Only a very small proportion of human actions that are unsafe are deliberate (.e.g. criminal activity, substance abuse, reckless noncompliance, sabotage etc.) and as such deserve sanctions of suitable severity. A blanket of forgiveness on all unsafe acts would lack credibility in the eyes of the fellow pilots and could be seen to oppose justice. Complete “no-blame” culture is therefore neither reasonable nor desirable.